Shropshire Council runs a Community Car Service for individual journeys such as hospital visits operated by volunteer drivers usually in their own cars. Requests should be made in the first instance to this service (01743 255613) with bases in Market Drayton, Wem, and Whitchurch (besides Oswestry and Shrewsbury). If the CCS is unable to help, they may refer the request to Wheelers, or passengers sometimes contact Wheelers directly by phone (voicemail) or email.

The charge to the passenger for this service (technically a donation contributing towards running costs) is in line with the Shropshire’s Community Cars. Regulated by HMRC, it is currently 45p per mile, calculated from the point of driver (not passenger) departure. Since the costs are reasonable (less than commercial alternatives if they were available), passengers may wish to make a donation over and above this basic rate.